If you need to reschedule a class.There is a 3 hour rescheduling period. You must reschedule more than 3 hours before the class takes place. Be sure to do so through your confirmation email you received when you signed up. That email will have the link to reschedule. With that link you are only eligible to reschedule for the same class you originally signed up for. Through the conformation email you are able to reschedule the class as many times as you may need. It is not TMMN’s responsibility to reschedule anything for you. If you miss the rescheduling period you will miss out on that classes minutes and you WILL NOT GET THEM BACK. NO REFUNDS.

Canceling Classes and Private Lessons

• When you cancel a class though your confirmation email you will not get that time or money back. If you are not able to attend a class or private lesson you must reschedule if you would like that time. This also applies if you do not show up. You also will NOT get a refund if you do not want to take that class. When you hit the cancel button you are acknowledging you will not get a refund and you do not plan on rescheduling to attend another on of those classes. You may not cancel and ask TMMN to reschedule you to a different class or for a refund. We do not take walk ins for classes or lessons. This also applies to workshops, intensives, and special guest classes or lessons. NO EXCEPTIONS NO REFUNDS NO MATTER THE REASON!

• If TMMN ever needs to cancel a class due to weather. You will get a personal email with next steps. You will NOT get a refund.

  If TMMN ever needs to cancel a lesson. You will get a personal email with next steps. You will NOT get a refund.

Rescheduling Private Lessons

• If you need to reschedule a private lesson you must do so before the 3 hour rescheduling period. After the 3 hour mark you will be unable to reschedule, so you either miss out on that time or attend the lesson. You can reschedule through your confirmation email you received when you signed up. No rescheduling after the lesson was missed. It is not TMMN’s responsibly to reschedule. If you miss your time you will not get that time rescheduled and you will not receive a refund.

Private Lesson Teachers

• Our private lesson times are labeled private lesson (with no specific TMMN staff teacher) as it is simply do you want the lesson time or not. There will be any one of our amazing staff members in the lesson. We recommend multiple 30 minute lessons weekly over hour lessons. If we have a special guest teaching private lessons or classes there will be a separate link to schedule. We do not take walk in’s for private lessons or classes. You must sign up online before hand for private lesson times.

Signing Up For Class

• To sign up for classes you pay online or use your code online. It is your responsibility to do so as it is how you save your spot. We do not accept walks in for class you must do so online. Signing up online is mandatory. It is not TMMN’s responsibly to get you registered for classes. We do not talk walk in’s into classes. If you do not sign up online your dancer is not welcome to attend class.

Purchasing Class Packs or Lesson Packs

• This is a one time payment. Class pack codes are for classes and lesson pack codes are for lessons. THEY ARE NOT INTERCHANGEABLE FOR ONE ANOTHER.The code you will receive via email once you purchase will never expire. You will plug that code in when you want to sign up for class. The place where you place the code will say Package,Gift, or Coupon Code. Once you schedule a class you will get a confirmation email, use that email for canceling or rescheduling a class. If you cancel a class you will NOT get that time added back to your code. If you miss a class you will NOT get that class rescheduled through TMMN. It is your responsibly to do so on your end. You may reschedule a class as many times as you may need on your end through the confirmation email. If you are unable to use the code to its fullest extent you will NOT get a refund. Once you purchase you will NOT get refunded for any amount.

Memberships

• When you purchase a membership it is for a 3 month recurring payment period starting on the day of purchase. Example - I buy a Mini Membership January 1st, then the recurring payment comes out February 1st and March 1st. Then the membership is automatically canceled unless you retype your card information again to do another recurring 3 months. No class times roll over to the next month, they all must be used within the current month. Example - January’s 9 classes can only be used in January. If I only attend 8, the 9th class CANNOT be used in February. At the end of each month the classes you do not use in the membership expire. All memberships are a 3 month commitment, if you cancel before then you are subject to a cancelation fee. If you no longer wish to take advantage of the memberships we have to offer for the 3 month commitment period it is YOUR RESPONSIBILITY TO CANCEL IN ADVANCE. When you cancel you are NOT entitled to any refunds of classes you did not use. No credits, exchanges, or refunds.

• Using your code to sign up for class is your responsibility. If you forget to implement your code when signing up for class and you pay instead. You will NOT get a refund. You will NOT get that time removed from your code. You will NOT get time added to your code.

Communication

• The best way to reach TMMN Staff is in person or through email. Through email is the best way to be considerate of our time. Responses to emails will take place during our studio hours of operation. Please allow at least 72 hours until you get a response.

Dress Codes:

• Conditioning and Dancer Fitness

  • Tennis Shoes, bottoms, and a t-shirt.

  • When it is nice outside, dancers tend to go outside for class. They must be dressed appropriately for outside the studio walls.

• Ballet Dress Code

  • If the below dress code is not followed, even if you paid to take class, and are not dressed appropriately you will not be allowed into the class.

    • Girls - Must always wear a leotard (any color) , tights (any color), and ballet shoes. Skirts and shrugs are encouraged. Hair must be slicked back out of your face. Some examples of hair could be - High bun, mid bun, low bun, braided bun, or french twist.

    • Boys - Must always wear a fitted shirt, shorts, and ballet shoes. If applicable hair must be out of face.